Jeremi Ross

Director of Human Resources

Christian nonprofit operating across radio broadcasting, senior living, education, recreation, shared services and global relief.

• Redesigned recruiting operations and hiring processes, improving hiring velocity by 30%+ and reducing time-to-fill by up to 50% in targeted roles.
• Architected compensation analytics and decision-support tools supporting market competitiveness, internal equity, range governance and executive compensation decisions.
• Designed and delivered 8 hours of core HR operations training to 100+ managers, strengthening leadership capability across recruiting, compensation, employee relations and HR systems.
• Built scalable HR technology, reporting, automation and operating infrastructure across recruiting, compensation, benefits, knowledge management, compliance and workforce administration.

Vice President of Human Resources & Employee Experience

• Led HR and employee experience strategy for a 240+ employee financial institution.
• Identified more than $40K in annualized savings opportunities through operational, process and vendor analysis.
• Prevented potential regulatory exposure exceeding $40K by identifying and resolving a California employment compliance issue.
• Strengthened policy governance, employee relations, organizational communication and multi-state risk management.

Director of Human Resources

• Led a 14-person HR team supporting 3,000+ employees across 5 primary EINs and 10 states and territories.
• Implemented HR ticketing and work-intake technology with KPI-based executive reporting.
• Led HR and IT integration for a new 401(k) plan within 4 weeks, using ERISA knowledge and SQL to reduce implementation costs by more than $8K.
• Increased HR staff productivity by 20% through professional development and process improvement.

Vice President of Operations

• Led policies, systems, training and operational initiatives supporting successful company launch within 6 weeks.
• Strengthened upper-management capability and improved learning and development execution by more than 50%.
• Oversaw HR operations, hiring, training, compliance and workforce administration.

Vice President of Organizational Development

• Reduced time-to-hire by more than 80%, moving hiring timelines from several weeks to less than one week.
• Reduced overtime by $20K–$40K per month through targeted workforce strategy.
• Overhauled IT infrastructure and vendor relationships, reducing costs by more than $400K.
• Reestablished HR as a strategic enterprise function and contributed to more than $1.5M in profit improvement within 18 months.
• Created organizational development and policy infrastructure that improved operational adherence by 75%.

Director of Legal Compliance & Labor Relations

• Led contract review, labor relations, employee-relations consultation and risk-sensitive workforce decisions.
• Reduced labor-related legal expenses through proactive compliance and risk management.

Director of Corporate Services

• Built HR from a small department into an 8-person multidisciplinary team spanning HR, accounting, benefits, training, safety and employee development.
• Increased applicants by 50% and reduced application-to-interview conversion loss by 80%.
• Launched people analytics, total rewards and employee survey programs contributing to approximately 20% improvements in satisfaction, productivity and engagement.
• Architected an internal HRIS / ATS / LMS / ERP platform concept supporting recruiting, learning, employee records, workflow automation and reporting.

Director of Corporate Services

• Supported acquisition integration following the sale of Northwest Security Services, including employee transition, business-process alignment and operational continuity.